Postal Machines - Guide To Repairing Straightforward Issues
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Postage meters, also called postal meters or postage machines are a huge help to small businesses as they optimize their mailing processes and lower operating costs, save time, and resources. It helps you keep trips to the post office at a minimum.
Postage meters like any other business equipment can develop problems or even break down. While federal regulations permit the repair and maintenance of postage machines by approved vendors and personnel only, basic issues can be easily corrected by you. This article discusses some of the most frequent issues encountered and suggestions on how to correct them. Instructions are given keeping the Pitney Bowes postage meter in mind - the biggest provider in the market.
Display screen not turning on
If the display of the postage meter is not switching on, examine if the:
* equipment is plugged into the electrical outlet properly
* batteries are inserted properly
* equipment is in sleep mode
You can easily know if the postage meter is in sleep mode by examining the indicator light. It will be yellow. Hit any button to bring the postage meter to active mode again.
Display is on but text is not visible
If you cannot see any text on the display monitor, check the contrast. Go to the main menu on the postage meter and select 'Options', next select 'Adjust the contrast'. Increase or decrease the contrast so that text is clearly visible.
Problem with printing
If the postage meter is unable to print properly, check if:
* the printing deck is stuck. If it is, follow the instructions in user manual to clear it.
* the printer cartridge requires to be replaced. If so, replace the cartridge by opening the cartridge guard, pulling out the old and putting in the new one.
Poor print quality
If the printer is working but the print quality is poor, you should recheck the cartridge to see if it has dried up. If that is not the case, you should purge the printer nozzles. Go to 'Options' in the main menu. Then, under 'Advanced Features', select 'Maintenance Mode'. Here, select the 'Printer Maintenance' menu option. Finally, select 'Purge' to clean out the printer nozzles.
Issues with network connectivity
At times, postage meters are unable to print postage because they cannot connect to the Data Center. This can be a network or connectivity issue. Make sure the phone line is functioning and that you have access to the online service. Keep in mind that a DSL connection may need you to set up a filter between the wall unit and the phone line.
Software related issues
Software based postal machine solutions help you administer your mailing system settings. If there is any divergence from expected results, recheck the configurations in the 'Internet Settings' in the Data Center. You can try reverting to the default settings and reset your options from scratch.
All these instructions are very easy to follow. They can assist you with basic issues that you face with your postage meters. This saves you from relying on a professional for such small problems. You should have to fall back on them only for problems that cannot be remedied by you.
Article Source: Articlelogy.com
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